James Wilson

I got into iGaming in 2012, starting on the operator side in Leeds. Over the years I moved through customer support, payments, and compliance, learning how online casinos actually work from the inside. The experience gave me a pretty clear picture of what separates a decent operator from one that's going to cause you problems.

I started Digital Austen because I was tired of seeing casino review sites that ranked whoever paid the most. The non-GamStop space is particularly bad for this. There are thousands of sites, most of them essentially advertising dressed up as reviews. I wanted to build something that was actually useful.

Every casino on this site has been tested with real money. I deposit, play, withdraw, and document the whole process. Rachel handles the bonus maths, Danny evaluates the games, and I pull it all together into a verdict I'm confident standing behind.

Every casino goes through the same process. I create a fresh account, deposit real money, play through the welcome bonus, test multiple withdrawals, and contact support with genuine questions. If something goes wrong during testing (a delayed payout, an unclear bonus term, support that doesn't respond) that goes straight into the review.

I'm transparent about the fact that this is an affiliate site. I earn commissions when players sign up through my links. But the rankings and ratings are based entirely on testing. If a casino doesn't meet my standards, it's not on the site, regardless of what they're willing to pay.